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Transcript Request FAQs
How much does a transcript cost?
The charge is $8 per transcript. If you want a transcript sent by USPS or Express Delivery, additional charges apply.
What are my delivery options?
- E-transcript (secure PDF) – no additional delivery charge
- Hold for pick-up – no additional delivery charge
- Standard mail via the U.S. Postal Service – additional $2.50 per address
- International mail via the U.S. Postal Service – additional $5.00 per address
- Fed Ex Delivery: Domestic – additional $25 per address
- Fed Ex Delivery: International Priority – additional $47.50 per address
Note: Overnight delivery is not available to all international locations due to customs regulations.
What are my payment options?
Online transcript orders require payment by credit card. Payment for the full amount of a transcript order must be received before the order can be processed.
How long will it take for my transcript to be sent?
After the transcript order is received, it is generally processed within two business days, and then sent by your chosen method of delivery.
Note: Depending on the location and time of year, standard mail can take two to four weeks to arrive at the final destination.
Can I pick up my transcript in person?
Yes – when placing your transcript order, select a transcript type of “Pick-up.” When you receive notification that your order is complete, you may pick up your transcript in person from the Registrar located in Sprague Hall – 98 Wall Street. The office is open Monday through Friday from 8:30 a.m. to 5 p.m. You will need photo ID.
Can I order a transcript if I have a hold on my account?
No. Transcript orders from current or former students with unmet obligations to the University will be cancelled. You will be notified by email and your credit card will not be charged.
Such obligations may include unpaid bills, library fines, or failure to complete an exit interview for student loans. Prior to ordering transcripts, all students should check under “Your Holds” in the Academic Information section of Student Information Systems to verify that they do not have any account restrictions. For questions please call 203-432-4151.
Will my transcript include my GPA?
Can I include other documents with my transcript when it is mailed?
During the transcript ordering process, you will be given the opportunity to upload any of the following documents in PDF, JPG, or JPEG formats to be included with the transcript mailing:
- Scholarship applications, etc.
Can I get an unofficial transcript?
Unofficial transcripts are not available. Current and students with a NetID can access their academic history in SIS.
Can I have a friend or family member pick up my transcript?
Yes – when placing your transcript order, select a transcript type of “Pick-up.” Students must send a written request as an e-mail attachment to email@example.com asking for the release of a transcript to a specific friend or family member. This written request must be signed by the student. The person picking up the transcript must show a photo ID.
As a parent, can I request a transcript for my child?
No. Under the regulations of the Family Educational Rights and Privacy Act (FERPA), only students have access to their education records. When a student turns 18 or attends a school beyond the high school level, access to his or her education records becomes legally exclusive to the student.
Can my transcript be notarized?
Yes. When placing your transcript order, take the following steps to request your transcript be notarized:
- Select the transcript delivery type of “hold for pick-up”
- When presented the upload/attach a document option, include a written statement requesting that the transcript be notarized and any additional information about where the transcript should be sent (pick-up in person, mailed to a third-party, etc.). Alternatively, you may send an email with this information to: firstname.lastname@example.org
You will receive e-mail notification when your notarized transcript order has been fulfilled.
How do I know if my transcript has been sent or received?
The Parchment Support website has informational videos and FAQs regarding placing an order and tracking an order, as well as contact information for questions about a mailed transcript order.
Can I forward my E-transcript to someone else?
E-transcripts can only be sent to the “recipient” email address. Having it sent to you and attempting to forward it nullifies it as an official transcript.
How do E-transcripts work?
When an order for an E-transcript is fulfilled, the recipient will receive two emails – one to generate a passcode and one with a url to enter the passcode and download the E-transcript. The recipient may access and download the E-transcript up to three time before the url expires.
If the recipient encounters problems with the E-transcript download it is recommended to clear the internet browser cache and ensure the most up to date Adobe software edition is installed.