We’re here for you.
We're available to answer questions about the Norfolk Chamber Music Festival, summer programs, or any of our upcoming events. Find more information about our ticket policies, buying and picking up tickets, subscriptions, and more.
Order By Phone
To order tickets by phone call 860 542-3000. We’re here to help place your order, and we are happy to assist you with questions about your travel to and your stay in Norfolk.
Box office hours June–August
Monday–Thursday | 10 a.m.–noon | 1 p.m.–5 p.m.
Friday & Saturday | 10 a.m.–noon | 1 p.m.–4 p.m.
Tickets may be purchased through the website until 3 p.m. the day of the performance for concerts beginning at 8 p.m., and until 12 p.m. for concerts beginning at 4 p.m. Discounts for young adults and children are not available through the website and can be purchased by calling 860 542-3000.
Subscribe to a Series
Receive discounts and special benefits when you purchase a season subscription. Choose from a Friday Series or Saturday Series, or build your own concert package with a Pick-5 or Pick-3 Series.
Subscription benefits include:
- Same seats for every concert and first priority seating (Friday and Saturday Series only)
- Best available seating (Pick-3 and Pick-5 Series only)
- Flexible ticket exchange privilege
- Reduced regular single ticket prices
- 50% off regular priced Choral Festival tickets
- First opportunity for seating upgrades in future seasons (Friday and Saturday series only)
- Advance ticket offers for special events, Norfolk events and other classical music events in the area
- Additional single tickets are 20% off regular single ticket prices
Ticket exchange privilege is limited to one exchange per series and excludes special events.
Discounts for additional tickets exclude Opening Night.
Pick-3 and Pick-5 Series do not include Opening Night, and seats in these series are not guaranteed from concert to concert or from year to year.
All ticket sales are final.
Refunds are not offered and single tickets cannot be exchanged.
Subscriber ticket privilege is limited to one exchange per concert series.
Tickets ordered by phone or through the website at least one week in advance of a performance will be mailed unless otherwise requested. All other tickets will be held at the Box Office. Tickets may be picked up at the Music Shed one hour before the event begins. Tickets may also be picked up in advance during regular business hours at the Battell House Box Office.
In the rare event that a concert is postponed or cancelled, we will make every effort to contact you. If a concert is postponed to a new date, tickets for the original date will be honored at that time; if you prefer, you may receive a credit card refund. If a concert is cancelled, you will have the option to receive a refund or to exchange your ticket(s) for another concert (subject to availability).
Mailing List Sign-up
Keep up to date with Festival news, concert information, special ticket discounts, and more. And don’t worry, we’ll never share your information with other organizations.
An email address is required to create your online account, through which we will process your order and provide event information. We never release email addresses to other organizations and will gladly remove you from our event mailing list upon your request. Please contact us at firstname.lastname@example.org.